Inbound Telesales Skills - In House Sales Training Course

Inbound Telesales Skills

In House Sales Training Course

In House Course Overview

Telephone enquiries are a large part of any businesses enquiry stream and for many businesses it is vital that these telephone enquiries are dealt with professionally and efficiently every time, this one day inbound telesales skills in house sales course will provide sales people with the confidence and skills to handle any type of inbound telephone sales situation and also provide the tools to convert more of these enquiries into sales and customers.

This in house course will focus on the key stages of the sales call and the fundamentals that all successful sales calls contain, we begin by addressing the barriers that many sales people face when dealing with prospects over the telephone and express the importance of establishing, honesty, trust and confidence with the prospect.

Successful sales calls start with a great opening and so we move on to how to open a call correctly by using the right tone, the right words and the right questions, we then move onto demonstrating how to take qualify a prospect correctly and how to take an enquiry professionally.

The next part of this in house course focuses on delivering an effective value focused sales pitch to the prospect, we then move towards how to employ proven techniques to address and manage objections and how to avoid price focused discussions, the final part of the course concentrates on gaining commitment and securing the sale or the appointment and to end the course we cover the importance of follow up calls.

Allow us to design an in house sales training course for your sales team

Do you have your own ideas for your sales course, if an off the shelf sales training course is not exactly what you are looking for, why not talk to us about creating an individually designed in house sales training course to meet the exact sales training needs of your company, team or market.

We can create an in house sales training course to focus upon: In Bound Telesales, Cold Calling, Outbound Telesales, Field Sales Skills, Key Account Management, Sales Management, General Sales Skills, Strategic Selling, Conceptual Selling & Negotiation Skills.

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